Digital

Lessons learnt

9 March 2017

For the last 5 years, I’ve been at the heart of efforts to bring government into the digital age. I’ve worked with teams across departments to introduce new ways of doing things, to build new services and transform organisations. Along the way, I’ve learnt a huge amount about how to do it, and also what […]

What I mean when I say ‘digital transformation’

18 October 2016. 1 Comment

Digital transformation is a phrase that gets thrown about a lot in government circles at the moment. It means different things to different people. This makes it impossible for people to really understand what you mean when you say it. I’m not the first to write something about this. Simon recently wrote about how the […]