For the last 5 years, I’ve been at the heart of efforts to bring government into the digital age. I’ve worked with teams across departments to introduce new ways of doing things, to build new services and transform organisations.
Along the way, I’ve learnt a huge amount about how to do it, and also what not to do.
Now that I’ve had some time to relax and recover from my stint in government, I want to share some of the things I’ve taken away during my tour of duty.
To some people they might seem obvious, but if nothing else, I hope it’ll be a series of examples to point at.
I’m still gathering my thoughts and drafting posts, so I don’t know how long this series will be. I’ll publish the first post – creating space to let teams get on and deliver – tomorrow. The rest will follow over the next few weeks.