Archive for 2015

Plenty more to do

16 August 2015. 1 Comment

It’s been a fortnight of big announcements. Mike has announced he’s leaving. Leisa is going home. Tom, Ben & Russell have decided to move on. We’ve also said goodbye to some others – Andy, Lindsey, Sam and Mark. There’s been lots of noise about what this means for GDS, for ongoing digital transformation, for the […]

Spending time with users

14 June 2015

Last week I spent a day in Manchester with my team’s user researcher. She’s visiting people all over the country to help us better understand how people interact with government services. Taking part in research like this gives you a great opportunity to meet people outside of your normal circle. As a civil servant, I […]

A busy start to 2015

2 February 2015

January is usually a fairly quiet month. It normally takes people a while to get back into things following the Christmas break. This year however, everything seemed to have hit the ground running. Lots of projects have moved forward quickly and it looks like the first half of this year is going to be rather […]